oval & lumo

Terms &

Conditions

Last updated: [01/04/2026]


These Terms & Conditions govern your use of the Oval & Lumo website and any purchases made through it.

By using this website, you agree to these Terms & Conditions.

If you do not agree, please do not use this website.



1. About Us

This website is operated by Oval & Lumo.

For any questions, please contact us on Instagram.



2. Website Use

You agree to use this website only for lawful purposes.

You must not:

  • misuse the website

  • interfere with its operation or security

  • attempt unauthorized access to the website or related systems

  • use the website in any way that may damage our brand, business, or other users

We may suspend or withdraw access to the website at any time without notice if necessary.



3. Product Information

We aim to ensure that product descriptions, measurements, images, and prices are as accurate as possible.

However:

  • colors may vary depending on screen settings

  • handcrafted products may show minor variations

  • dimensions may contain reasonable tolerances

  • product appearance may differ slightly from images due to materials, lighting, or production refinements

Such differences do not necessarily constitute defects.



4. Orders

Placing an order does not guarantee acceptance.

All orders are subject to availability and acceptance by us.

We reserve the right to refuse, cancel, or limit any order at our discretion, including where:

  • the product is unavailable

  • pricing or product information contains an error

  • we suspect fraud or unauthorized activity

  • shipping to the requested destination is not possible

If we cancel an order after payment has been made, we will refund the relevant amount.



5. Pricing

Prices may change at any time without notice.

Where applicable, taxes, duties, shipping charges, or import fees may be added or may be payable separately, depending on your location and the checkout terms shown at the time of purchase.



6. Payment

Payment must be made using the payment methods made available on the website.

Orders will only be processed once payment has been successfully received and authorized.

We do not store your full payment card details.

Payments may be processed by third-party payment providers.



7. Pre-Orders and Made-to-Order Items

Some products may be offered on a pre-order or made-to-order basis.

Where this applies:

  • production may begin only after your order is confirmed

  • delivery timelines are estimates only

  • production and shipping may take longer than standard in-stock items

  • minor design, material, or production refinements may occur before final dispatch, provided the overall nature and quality of the product are not materially changed

Any specific pre-order or made-to-order terms shown on the product page will also apply.



8. Shipping and Delivery

Delivery times are estimates only and are not guaranteed unless expressly stated otherwise.

We are not responsible for delays caused by carriers, customs, import procedures, weather, or events beyond our reasonable control.

Risk in the product passes to you upon delivery.

Ownership transfers once full payment has been received.

Please see our Shipping Policy for further details.



9. Returns and Refunds

Returns and refunds are subject to our Returns & Refunds Policy.

Certain items may be non-returnable, including personalized, custom-made, or made-to-order items, unless faulty or not as described.



10. Intellectual Property

All content on this website, including but not limited to:

  • text

  • images

  • graphics

  • logos

  • product names

  • videos

  • designs

  • layout

  • branding

is owned by or licensed to Oval & Lumo and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any website content without our prior written permission.



11. Limitation of Liability

To the fullest extent permitted by law, Oval & Lumo shall not be liable for:

  • indirect or consequential loss

  • loss of profit

  • loss of business

  • loss of opportunity

  • loss of data

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.



12. Disclaimer

This website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.



13. Third-Party Links

This website may include links to third-party websites or services.

We are not responsible for their content, terms, or privacy practices.



14. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be posted on this page with the updated date.



15. Governing Law

These Terms & Conditions are governed by the laws of England and Wales, unless otherwise required by applicable consumer law.

oval & lumo

Terms &

Conditions

Last updated: [01/04/2026]


These Terms & Conditions govern your use of the Oval & Lumo website and any purchases made through it.

By using this website, you agree to these Terms & Conditions.

If you do not agree, please do not use this website.



1. About Us

This website is operated by Oval & Lumo.

For any questions, please contact us on Instagram.



2. Website Use

You agree to use this website only for lawful purposes.

You must not:

  • misuse the website

  • interfere with its operation or security

  • attempt unauthorized access to the website or related systems

  • use the website in any way that may damage our brand, business, or other users

We may suspend or withdraw access to the website at any time without notice if necessary.



3. Product Information

We aim to ensure that product descriptions, measurements, images, and prices are as accurate as possible.

However:

  • colors may vary depending on screen settings

  • handcrafted products may show minor variations

  • dimensions may contain reasonable tolerances

  • product appearance may differ slightly from images due to materials, lighting, or production refinements

Such differences do not necessarily constitute defects.



4. Orders

Placing an order does not guarantee acceptance.

All orders are subject to availability and acceptance by us.

We reserve the right to refuse, cancel, or limit any order at our discretion, including where:

  • the product is unavailable

  • pricing or product information contains an error

  • we suspect fraud or unauthorized activity

  • shipping to the requested destination is not possible

If we cancel an order after payment has been made, we will refund the relevant amount.



5. Pricing

Prices may change at any time without notice.

Where applicable, taxes, duties, shipping charges, or import fees may be added or may be payable separately, depending on your location and the checkout terms shown at the time of purchase.



6. Payment

Payment must be made using the payment methods made available on the website.

Orders will only be processed once payment has been successfully received and authorized.

We do not store your full payment card details.

Payments may be processed by third-party payment providers.



7. Pre-Orders and Made-to-Order Items

Some products may be offered on a pre-order or made-to-order basis.

Where this applies:

  • production may begin only after your order is confirmed

  • delivery timelines are estimates only

  • production and shipping may take longer than standard in-stock items

  • minor design, material, or production refinements may occur before final dispatch, provided the overall nature and quality of the product are not materially changed

Any specific pre-order or made-to-order terms shown on the product page will also apply.



8. Shipping and Delivery

Delivery times are estimates only and are not guaranteed unless expressly stated otherwise.

We are not responsible for delays caused by carriers, customs, import procedures, weather, or events beyond our reasonable control.

Risk in the product passes to you upon delivery.

Ownership transfers once full payment has been received.

Please see our Shipping Policy for further details.



9. Returns and Refunds

Returns and refunds are subject to our Returns & Refunds Policy.

Certain items may be non-returnable, including personalized, custom-made, or made-to-order items, unless faulty or not as described.



10. Intellectual Property

All content on this website, including but not limited to:

  • text

  • images

  • graphics

  • logos

  • product names

  • videos

  • designs

  • layout

  • branding

is owned by or licensed to Oval & Lumo and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any website content without our prior written permission.



11. Limitation of Liability

To the fullest extent permitted by law, Oval & Lumo shall not be liable for:

  • indirect or consequential loss

  • loss of profit

  • loss of business

  • loss of opportunity

  • loss of data

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.



12. Disclaimer

This website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.



13. Third-Party Links

This website may include links to third-party websites or services.

We are not responsible for their content, terms, or privacy practices.



14. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be posted on this page with the updated date.



15. Governing Law

These Terms & Conditions are governed by the laws of England and Wales, unless otherwise required by applicable consumer law.